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MASCO Code
5419-12
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Registration Assistant Grade KP1
Registration Assistant Grade KP1 responsible for implementing activities and core transactions at the division/state/district/branch level by ensuring that divisional operations achieve the prescribed standards and procedures based on the Births and Deaths Registration Act 1957 (Act 299), Registration of Births and Deaths Ordinance 1951 (Sabah Cap. 123), Registration of Births and Deaths Ordinance 1951 (Sarawak Cap. 123), Registration of Birth and Deaths (Special Provision) Act 1975 (Act 1952), Registration of Adoptions Act 1952 (Act 253), Adoption Ordinance 1941 (Sarawak Cap. 91), National Registration Act 1959 (Act 78) and National Registration Regulations 1990 (Amendment 2001), the Federal Constitution, Part III (Citizenship), and the Law Reform (Marriage and Divorce) Act 1976 (Act 164).
Tasks
Receiving and processing applications for MyKad, birth registration, death registration, adoption, marriage, divorce, and citizenship.
Ensuring all documents are completed accurately and organised systematically.
Providing explanations and responsing to complaints from customers, the Public Complaints Bureau, and other government agencies.
Collecting and maintaining monthly and annual reports for all transactions at JPN/ District offices.
Issuing official documents such as MyKad, letters, MyKid, birth certificates, death certificates, identity cards, and letters for Bahasa Melayu examinations.
Managing financial transactions and revenue collection reporting.
Handling requests for birth and death extracts and searches, including standard and late registrations at the counter.
Receiving and processing cases reported by all government agencies and the public.
Receiving, verifying, and maintaining records from various divisions and branches for permanent storage.
Skills
Basic
Ability to communicate effectively both verbally and in writing in Bahasa Melayu.
Specific
Computer skills.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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