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Major Group

Clerical Support Workers

Sub-Major Group

Other Clerical Support Workers

Minor Group

441

Other Clerical Support Workers

Unit Group

4416

Personnel Clerks

Minor Unit Group

MASCO Code

4416-05

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Human Resource Assistant

TVET

TVET scope is based on recognized occupational standards, with emphasis on practical components, psychomotor skills and exposure to training in the industry

Human Resource Assistant provides administrative and clerical support to the human resources department by maintaining employee records and assisting with recruitment, onboarding, and training coordination. They help ensure HR policies and procedures are followed, respond to routine employee enquiries, prepare HR documentation, and support payroll and benefits administration processes in compliance with organisational policies and Malaysian labour regulations.

Tasks

Post job vacancies and manage recruitment advertisements.

Coordinate and schedule interviews with candidates and hiring managers.

Assist in payroll preparation and administration of employee benefits documentation.

Maintain and update employee attendance, leave, and personnel records.

Compile, organise, and maintain personnel files and HR documentation.

Support onboarding and offboarding processes, including documentation for new hires and resignations.

Update and maintain employee information in Human Resource Information Systems (HRIS).

Prepare HR reports, summaries, and basic data for management.

Assist in organising employee training programmes, engagement activities, and events.

FB-070-2:2013

HUMAN RESOURCE SUPPORT SERVICES (LEVEL 2) (Level 2)

Skills

Basic

Effective interpersonal skills to work collaboratively with staff and management.

Good time management and multitasking ability to handle multiple administrative tasks efficiently.

High attention to detail and accuracy in managing records and HR documents.

Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.

Strong verbal and written communication skills for workplace coordination and documentation.

Specific

Competency in document management and filing systems.

Competency in HR record keeping and maintenance of employee information.

Competency in supporting Human Resource compliance audits.

Knowledge in employee engagement, onboarding, and orientation processes.

Knowledge in Malaysian Employment Act 1955 and labour regulations.

Knowledge in payroll systems and statutory deductions such as Employees Provident Fund (EPF), Social Security Organisation (SOCSO), and Monthly Tax Deduction (MTD).

Proficiency in Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS).

Proficiency in recruitment tools and applicant tracking systems.

Additional Info

QUALIFICATION

Certificate or equivalent

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