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Major Group
4
Clerical Support Workers
Sub-Major Group
44
Other Clerical Support Workers
Minor Group
441
Other Clerical Support Workers
Unit Group
4415
Filing and Copying Clerks
Minor Unit Group
MASCO Code
4415-01
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Filing/Registry Clerk is responsible for organising, maintaining, and retrieving both physical and electronic records to ensure systematic record-keeping, easy accessibility, and secure storage. They create and update filing systems, manage documentation and forms, support administrative workflows, and assist in audit or compliance activities, contributing to the efficient management of information within an organisation.
Tasks
Maintain and update filing systems for both physical and digital documents.
Sort, categorise, and index files according to content, purpose, or chronology.
Retrieve, share, and distribute documents to authorised personnel as requested.
Scan, digitise, photocopy, and reproduce records and reports as required.
Perform accurate data entry and update internal databases.
Ensure the confidentiality, security, and proper disposal of sensitive information.
Assist with administrative and clerical support, including correspondence and interdepartmental record management.
Support compliance audits and maintain accurate records of document transactions.
Manage records related to employment, such as new employee documentation, job advertisements, and examinations.
Skills
Basic
Basic proficiency in computer applications, including Microsoft Word, Excel, and Outlook.
Clear written and verbal communication skills to work with internal teams and external parties.
Effective organisational skills to manage files, registers, and large volumes of paperwork.
Strong attention to detail and accuracy in handling documents and records.
Time management skills to prioritise and complete multiple tasks efficiently.
Specific
Ability to follow structured filing protocols and organisational archival standards.
Competency in data management and maintaining accurate and reliable records.
Competency in digitisation and records management processes.
Knowledge in administrative documentation management in compliance with internal protocols.
Knowledge in data protection, confidentiality, and document security regulations.
Knowledge in document classification, indexing, and archiving methods.
Knowledge in electronic and paper-based document management systems.
Knowledge in regulatory and records retention requirements.
Proficiency in using office equipment such as scanners, photocopiers, and fax machines.
Additional Info
QUALIFICATION
Certificate or equivalent
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MASCO
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