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Major Group
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Clerical Support Workers
Sub-Major Group
41
Office Clerks
Minor Group
413
Keyboard Operators
Unit Group
4132
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Minor Unit Group
MASCO Code
4132-01
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Index Clerk
Index Clerk organises, maintains, and retrieves documents and records within an organisation, ensuring information is systematically filed for efficient access. They handle both physical and electronic records, perform data entry, and manage filing systems according to established procedures. This role supports the smooth operation of administrative and record-keeping functions.
Tasks
Receive, register, and classify incoming documents, forms, and records.
Scan, code, and assign index references or keywords to documents for efficient retrieval.
Enter and maintain indexing information in manual or electronic record management systems.
Organise and maintain physical and electronic index files and records.
Retrieve files and records using index references when requested by authorised personnel.
Verify and update indexing entries to ensure accuracy and completeness of records.
Maintain confidentiality and security of indexed documents and records.
Assist with filing, archiving, and transferring records according to established procedures.
Skills
Basic
Basic proficiency in Microsoft Office applications, particularly Word and Excel.
Effective verbal and written communication skills for routine work coordination.
Good organisational and time management skills to manage records and indexing tasks efficiently.
Reading comprehension and active listening to understand instructions and information correctly.
Strong attention to detail and accuracy in handling and maintaining records.
Specific
Accurate data entry and document management.
Computer literacy for electronic indexing and record management.
Data migration and updating of indexing records.
Familiarity with physical and electronic filing systems.
Record keeping and organisation.
Understanding of document confidentiality and security.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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MASCO
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