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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
2
Professionals
Sub-Major Group
27
Hospitality and Related Services Professionals
Minor Group
271
Hotel and Restaurant Professionals
Unit Group
2711
Hotel Professionals
Minor Unit Group
MASCO Code
2711
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Hotel Professionals
Hotel Professionals conduct research, plan, develop, and improve operational management of hotels, motels and similar establishments providing accommodation and other services, including front office (reception, concierge and reservations), food and beverage operations and housekeeping.
Starting Basic Salary
Yearly Increment
Minimum 6% Yearly
Tasks
Planning and improving operational management of hotels, restaurants and establishments.
Organising accommodation, catering and other hotel services.
Promoting and marketing the business.
Implementing the budget plan, finance and control expenses.
Setting and achieving sales and profit targets.
Recruiting, training and monitoring staff.
Planning work schedules for individuals and teams.
Meeting and greeting customers.
Handling customer complaints and comments.
Addressing and resolving problems.
Ensuring events and conferences run smoothly.
Supervising maintenance, supplies, renovations and furnishings.
Dealing with contractors and suppliers.
Ensuring security is effective.
Carrying out inspections of property and services.
Ensuring compliance with licensing laws, health and safety and other statutory regulations.
Enhancing knowledge and coordinating the work performance.
Performing related tasks.
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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