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Major Group
2
Professionals
Sub-Major Group
24
Business and Administration Professionals
Minor Group
241
Finance Professionals
Unit Group
2412
Financial and Investment Advisers
Minor Unit Group
MASCO Code
2412-01
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Bank Executive Officer plans, coordinates, and oversees daily banking operations, ensuring alignment with organisational policies and regulatory requirements. They manage customer transactions, support strategic initiatives, analyse financial data, and contribute to product development while maintaining high service standards and operational efficiency.
Tasks
Plan, coordinate, and oversee daily banking operations to ensure efficient processes and high service standards.
Ensure banking operations comply with financial regulations, internal policies, and organisational procedures.
Develop and maintain professional relationships with clients to support service delivery and customer satisfaction.
Promote and explain banking products and services to meet client needs and business objectives.
Analyse credit and financial data to support lending assessments and routine banking decisions.
Interview clients to assess their financial status, service needs, and suitability for banking products and services.
Collaborate with other departments to improve service quality, operational performance, and support strategic initiatives.
Skills
Basic
Attention to detail to ensure accuracy in financial and customer information.
Critical thinking and problem-solving abilities for sound decision-making.
Effective interpersonal skills to build and maintain professional relationships.
Proficiency in Microsoft Word and Excel for daily operational tasks.
Strong verbal and written communication to interact clearly with clients and colleagues.
Specific
Ability to interpret and evaluate financial statements and related financial data.
Ability to promote suitable banking solutions in line with client needs and business objectives.
Competency in analysing operational and financial data to identify service or performance improvement areas.
Competency in credit evaluation and basic financial risk assessment.
Knowledge of banking products and services to support client needs and service delivery.
Knowledge of financial compliance requirements, banking regulations, and internal control procedures.
Proficiency in banking software systems and digital transaction platforms.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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