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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
1
Managers
Sub-Major Group
16
Services Managers
Minor Group
162
Other Services Managers
Unit Group
1621
Sports and Recreation Centre Managers
Minor Unit Group
MASCO Code
1621-02
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Park and Recreation Manager plans, directs, and coordinates the operations of park, recreational facility, and leisure venue, including a sports complex, caravan or camping site, racecourses, and e-sports establishment. The manager oversees daily operations, manages staff, organises events and programs, ensures health, safety, and regulatory compliance, and enhances visitor experiences. The manager’s role involves strategic planning, resource and budget management, stakeholder engagement, and promotion of recreational activities to achieve operational, financial, and participation goals.
Tasks
Develop and oversee daily operations of parks, recreational facilities, and sports activities.
Plan, coordinate, and manage recreational programmes, sports events, and community activities for all age groups.
Recruit, train, supervise, and monitor staff performance, including volunteers, coaches, and instructors.
Manage budgets, financial operations, and resource allocation to ensure cost-effective programme delivery.
Ensure all activities and facilities comply with health, safety, and regulatory standards.
Oversee the maintenance, scheduling, and upkeep of facilities, equipment, and grounds.
Oversee the handling of customer inquiries, feedback, and complaints to enhance participant experience.
Promote recreational and sports programmes through marketing, community engagement, and stakeholder collaboration.
Plan, oversee, and evaluate events, tournaments, and special programmes using participant feedback.
Skills
Basic
Clear communication and interpersonal skills to engage with staff, visitors, clients, and stakeholders.
Customer service orientation with active listening to address needs, complaints, and emergencies.
Leadership and team management to supervise staff and volunteers effectively.
Organisational and time management skills to coordinate programmes, events, and daily operations.
Problem-solving and decision-making skills, including basic financial awareness for budgeting and resource management.
Specific
Knowledge in facilities and parks management, including maintenance planning.
Knowledge in marketing, promotion, and community engagement strategies, including digital platforms.
Knowledge in planning, designing, and managing recreational, sports, and leisure programmes.
Knowledge in staff supervision, training, and volunteer management.
Knowledge in stakeholder, partner, and community coordination.
Proficiency in analysing operational, programme, and performance data.
Proficiency in budgeting, financial management, and resource allocation.
Proficiency in health, safety, and regulatory compliance management.
Proficiency in organising and managing events, tournaments, and recreational activities.
Proficiency in using operations management, booking, and data management systems.
Additional Info
QUALIFICATION
Diploma or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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