Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
| code | Title | |
|---|---|---|
| 5244-01 |
Knowledge of products or services offered.
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| 5244-01 |
Proficiency in telemarketing and customer relationship management (CRM) software.
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| 5244-01 |
Accurate data entry and record keeping for customer information.
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| 5244-01 |
Skills to handle customer objections and complaints professionally.
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| 5245-01 |
Knowledge of fuel dispensing equipment and safe handling practices.
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|
| 5245-01 |
Understanding of safety procedures for handling flammable materials and hazardous substances.
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| 5245-01 |
Familiarity with point-of-sale (POS) systems and accurate processing of cash and cashless transactions.
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| 5245-01 |
Expertise in basic vehicle maintenance checks, including oil, coolant, and tyre pressure.
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| 5245-01 |
Competence in providing courteous customer service.
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| 5245-01 |
Ability to monitor fuel levels and identify discrepancies or shortages.
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|
| 5245-01 |
Experience in restocking and organising retail items within the station premises.
|
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| 5245-01 |
Awareness of maintaining cleanliness and a safe, hazard-free environment.
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| 5246-01 |
Understanding of point-of-sale (POS) systems and accurate handling of cash and electronic payments.
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| 5246-01 |
Familiarity with food safety and hygiene standards in line with established guidelines.
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| 5246-01 |
Knowledge in the safe and hygienic handling, preparation, and packaging of food items.
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| 5246-01 |
Ability to ensure food presentation and packing meets service standards.
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| 5246-01 |
Competence in providing courteous customer service.
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| 5246-01 |
Awareness of basic cleaning and sanitising practices for counters, equipment, and service areas.
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|
| 5246-01 |
Experience in monitoring and replenishing stock at the service counter as required.
|
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| 5249-01 |
Awareness of basic tenancy regulations and rental procedures.
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| 5249-01 |
Ability to assist in analysing rental market trends.
|
|
| 5249-01 |
Negotiation skills to support favourable rental agreements between landlords and tenants.
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| 5249-01 |
Proficiency in using property management or customer relationship management (CRM) systems to manage listings and client records.
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| 5249-01 |
Knowledge of sales and marketing techniques to promote rental properties effectively.
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| 5249-01 |
Competence in online advertising and digital platforms to attract prospective tenants.
|
|
| 5311-01 |
Knowledge of child development concepts to support children’s physical, cognitive, emotional, and social development.
|
|
| 5311-01 |
Understanding of infant and early childhood care practices, including feeding, hygiene, and daily routines.
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|
| 5311-01 |
Familiarity with basic first aid procedures and the management of minor health needs in line with safety guidelines.
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|
| 5311-01 |
Ability to prepare simple and nutritious meals while encouraging healthy eating practices.
|
|
| 5311-01 |
Awareness of maintaining a clean, safe, and hygienic childcare environment.
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