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SPECIFIC SKILLS
Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
code Title
5244-01
Knowledge of products or services offered.
5244-01
Proficiency in telemarketing and customer relationship management (CRM) software.
5244-01
Accurate data entry and record keeping for customer information.
5244-01
Skills to handle customer objections and complaints professionally.
5245-01
Knowledge of fuel dispensing equipment and safe handling practices.
5245-01
Understanding of safety procedures for handling flammable materials and hazardous substances.
5245-01
Familiarity with point-of-sale (POS) systems and accurate processing of cash and cashless transactions.
5245-01
Expertise in basic vehicle maintenance checks, including oil, coolant, and tyre pressure.
5245-01
Competence in providing courteous customer service.
5245-01
Ability to monitor fuel levels and identify discrepancies or shortages.
5245-01
Experience in restocking and organising retail items within the station premises.
5245-01
Awareness of maintaining cleanliness and a safe, hazard-free environment.
5246-01
Understanding of point-of-sale (POS) systems and accurate handling of cash and electronic payments.
5246-01
Familiarity with food safety and hygiene standards in line with established guidelines.
5246-01
Knowledge in the safe and hygienic handling, preparation, and packaging of food items.
5246-01
Ability to ensure food presentation and packing meets service standards.
5246-01
Competence in providing courteous customer service.
5246-01
Awareness of basic cleaning and sanitising practices for counters, equipment, and service areas.
5246-01
Experience in monitoring and replenishing stock at the service counter as required.
5249-01
Awareness of basic tenancy regulations and rental procedures.
5249-01
Ability to assist in analysing rental market trends.
5249-01
Negotiation skills to support favourable rental agreements between landlords and tenants.
5249-01
Proficiency in using property management or customer relationship management (CRM) systems to manage listings and client records.
5249-01
Knowledge of sales and marketing techniques to promote rental properties effectively.
5249-01
Competence in online advertising and digital platforms to attract prospective tenants.
5311-01
Knowledge of child development concepts to support children’s physical, cognitive, emotional, and social development.
5311-01
Understanding of infant and early childhood care practices, including feeding, hygiene, and daily routines.
5311-01
Familiarity with basic first aid procedures and the management of minor health needs in line with safety guidelines.
5311-01
Ability to prepare simple and nutritious meals while encouraging healthy eating practices.
5311-01
Awareness of maintaining a clean, safe, and hygienic childcare environment.

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