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SPECIFIC SKILLS
Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
code Title
5121-03
Competency in maintaining kitchen cleanliness and organisation.
5121-04
Ability to understand instructions in Bahasa Melayu and English.
5131-01
Competency in taking food and beverage orders and handling payments accurately.
5131-01
Ability to maintain physical stamina for extended service periods.
5131-02
Competency in inventory management and ordering processes.
5131-02
Proficiency in using point-of-sale (POS) and stock management systems.
5131-02
Competency in monitoring sales performance and preparing operational reports.
5131-02
Knowledge in standard operating procedures (SOPs) for outlet operations.
5131-02
Knowledge in safety, hygiene, and cleanliness regulations.
5131-02
Ability to analyse sales data to support promotions and operational performance.
5131-02
Ability to oversee staffing, scheduling, and team coordination.
5131-03
Competency in supervising and leading restaurant staff.
5131-03
Knowledge in food hygiene, safety, and sanitation standards.
5131-03
Competency in inventory management, stock control, and basic budgeting.
5131-03
Proficiency in using point-of-sale (POS) systems and restaurant management software.
5131-03
Ability to coordinate staff schedules and shift planning.
5131-03
Ability to monitor and maintain service quality standards.
5131-03
Competency in training and supporting restaurant staff.
5131-03
Competency in preparing operational reports and documentation.
5131-03
Knowledge in standard operating procedures (SOPs) in food service.
5131-04
Proficiency in using point-of-sale (POS) systems for order processing.
5131-04
Knowledge in food preparation and safe food handling practices.
5131-04
Knowledge in in-room dining procedures and service protocols.
5131-04
Knowledge in food safety and hygiene standards.
5131-04
Ability to carry service trays and perform physically demanding tasks.
5131-04
Ability to coordinate with kitchen and housekeeping staff for service delivery.
5131-05
Proficiency in operating espresso machines, grinders, and other coffee-making equipment.
5131-05
Knowledge in coffee bean types and brewing methods.
5131-05
Competency in preparing beverages and simple food items according to standard procedures.
5131-05
Knowledge in food safety and hygiene practices.

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