SPECIFIC SKILLS
Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
| code | Title | |
|---|---|---|
| 2432-01 |
Proficiency in event planning and coordination for public relations activities and programmes.
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| 2432-01 |
Proficiency in content creation and management for digital platforms, social media, and press materials.
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| 2432-01 |
Ability to use analytics and performance measurement tools to evaluate communication effectiveness.
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| 2432-01 |
Knowledge in corporate social responsibility (CSR) initiatives and stakeholder engagement practices.
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| 2432-02 |
Knowledge in tourism marketing and destination branding.
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| 2432-02 |
Competency in planning and coordinating tourism events and promotional activities.
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| 2432-02 |
Competency in conducting tourism market research and analysing tourism data.
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| 2432-02 |
Proficiency in digital marketing tools and systems for tourism promotion.
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| 2432-02 |
Knowledge in local culture, heritage, and tourism trends.
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| 2432-02 |
Competency in developing and implementing tourism programmes and initiatives.
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| 2432-03 |
Proficiency in customer relationship management tools and office management systems.
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| 2432-03 |
Ability to handle and resolve customer inquiries and complaints, including follow-up actions.
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| 2432-03 |
Ability to manage high volumes of customer interactions across multiple communication channels effectively.
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| 2432-03 |
Competency in using telephone, email, digital, and other customer communication channels.
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| 2432-03 |
Ability to coordinate with internal departments to support smooth customer service operations.
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| 2432-03 |
Competency in service reporting and compliance with customer service procedures and standards.
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| 2432-03 |
Knowledge in industry-specific procedures, products, and administrative processes related to customer service.
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| 2432-03 |
Proficiency in relevant languages for effective customer communication.
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| 2432-04 |
Proficiency in using reservation and property management systems.
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| 2432-04 |
Proficiency in managing online bookings through travel agency platforms.
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| 2432-04 |
Ability to apply sales and upselling techniques in reservation services.
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| 2432-04 |
Competency in managing group and corporate reservations.
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| 2432-04 |
Ability to coordinate reservation activities across departments.
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| 2432-05 |
Ability to support the development and implementation of business strategies aligned with corporate goals.
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| 2432-05 |
Proficiency in corporate reporting, presentation preparation, and performance documentation.
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| 2432-05 |
Ability to conduct market and industry analysis to support strategic decision-making.
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| 2432-05 |
Knowledge of regulatory compliance, corporate governance, and risk monitoring requirements.
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| 2432-05 |
Competency in programme and project coordination using appropriate project management methodologies.
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| 2432-05 |
Proficiency in project management tools.
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| 2432-05 |
Ability to support resource planning and coordination to meet organisational objectives.
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Showing 3361 to 3390 of 11661 results
