Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
| code | Title | |
|---|---|---|
| 5161-01 |
Basic computer literacy for using relevant software and managing online consultations.
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| 5162-01 |
Basic communication and interpersonal skills to interact effectively with clients and families, including multilingual interaction where required.
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| 5162-01 |
Patience, empathy, and discretion to provide emotional support while maintaining confidentiality.
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| 5162-01 |
Time management and organisational skills to manage daily tasks, appointments, and routines.
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| 5162-01 |
Attention to detail to follow care, medication, and service instructions accurately.
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| 5162-01 |
Basic physical fitness and adaptability to assist with mobility, daily tasks, and work under pressure.
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| 5163-01 |
Respectful and empathetic conduct when working in sensitive and emotionally challenging environments.
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| 5163-01 |
Clear and effective communication, including active listening, to interact with families, medical staff, and other parties.
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| 5163-01 |
Attention to detail in documentation, record-keeping, and preparation tasks, including regulatory compliance.
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| 5163-01 |
Ability to organise and coordinate funeral arrangements and ritual activities in accordance with cultural practices.
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| 5163-01 |
Compliance with health, safety, and hygiene protocols during all funeral service operations.
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| 5163-02 |
Basic physical fitness and stamina to perform manual labour.
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| 5163-02 |
Ability to use hand tools and operate simple machinery with good hand-eye coordination.
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| 5163-02 |
Awareness of occupational safety, health, and hygiene procedures.
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| 5163-02 |
Ability to work cooperatively with funeral and cemetery staff.
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| 5163-02 |
Respectful and sensitive conduct when interacting with grieving families.
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| 5164-01 |
Strong observation and attention to detail to monitor animal health and behaviour.
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| 5164-01 |
Physical stamina to carry out cleaning, feeding, and other manual care tasks.
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| 5164-01 |
Ability to listen attentively and coordinate responses to animal needs.
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| 5164-01 |
Clear communication skills to interact effectively with veterinarians and animal owners.
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| 5164-01 |
Basic record-keeping skills to document animal care activities and routines accurately.
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| 5164-02 |
Strong observation skills to monitor animal health, behaviour, and welfare.
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| 5164-02 |
Good communication and teamwork skills to work with colleagues and engage visitors.
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| 5164-02 |
Physical stamina and manual dexterity to handle animals and carry out enclosure cleaning.
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| 5164-02 |
Basic record-keeping skills to document animal care and daily activities.
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| 5164-02 |
Ability to follow instructions and coordinate tasks to manage routine animal care duties.
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| 5164-03 |
Effective communication and active listening to work with pet owners and team members.
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| 5164-03 |
Empathy and care towards animals and their owners.
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| 5164-03 |
Attention to detail in animal care, procedures, and record-keeping.
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| 5164-03 |
Physical stamina to handle, restrain, and care for animals safely.
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