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Major Group
9
Elementary Occupations
Sub-Major Group
94
Food Preparation Assistants
Minor Group
941
Food Preparation Assistants
Unit Group
9411
Fast Food Preparers
Minor Unit Group
MASCO Code
9411-02
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Restaurant Crew
Restaurant Crew performs routine support tasks in food and beverage establishments. Duties include maintaining cleanliness and hygiene in dining, kitchen, and service areas, clearing tables, assisting with basic food preparation, handling dishes and utensils, and supporting kitchen and service staff to ensure smooth daily operations.
Tasks
Greet customers and take orders clearly, accurately, and courteously.
Handle payments, process transactions, and provide correct change when required.
Prepare food ingredients by washing, cutting, and mixing as required for cooking.
Operate basic cooking equipment such as grills, fryers, or similar appliances.
Ensure food prepared meets established quality, portion, and presentation standards.
Serve and deliver food and beverages promptly to customers.
Set up, clear, and maintain dining tables and service areas.
Clean dining areas, kitchen surfaces, utensils, and equipment regularly.
Maintain high standards of hygiene, sanitation, and workplace safety at all times.
Skills
Basic
Ability to multitask and work efficiently in a fast-paced environment.
Basic numeracy skills for handling orders and payments.
Customer service orientation to deliver a positive dining experience.
Good communication and interpersonal skills to interact effectively with customers and co-workers.
Teamwork skills and physical stamina to perform active duties during long shifts.
Specific
Knowledge of food safety and hygiene practices.
Knowledge of restaurant procedures and workflow.
Proficiency in cash handling and transaction processing.
Proficiency in point-of-sale (POS) system operation.
Additional Info
QUALIFICATION
No formal qualification is required
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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