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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
9
Elementary Occupations
Sub-Major Group
91
Cleaners and Helpers
Minor Group
911
Domestic, Hotel and Office Cleaners and Helpers
Unit Group
9112
Cleaners and Helpers in Offices, Hotels and Other Establishments
Minor Unit Group
MASCO Code
9112-02
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Housekeeping and Catering Services Worker
Housekeeping and Catering Services Worker maintain cleanliness, order and hygiene in accommodation, residential or institutional settings, including rooms, shared areas and service facilities. They carry out general housekeeping duties such as cleaning, laundering and caring for linens and furnishings, and may also support basic food preparation and service by setting up dining areas and assisting with meal service in accordance with hygiene standards. This occupation covers workers performing combined housekeeping, room care, laundry and catering support functions to ensure a clean, safe and orderly environment.
Tasks
Clean and maintain guest rooms, bathrooms, public areas, and workspaces to required hygiene and quality standards.
Change bed linen, replace towels, make beds, and replenish toiletries and room amenities.
Sweep, vacuum, polish, and dust floors, furniture, fixtures, and fittings.
Collect, sort, wash, dry, iron, fold, and store laundry, linens, and uniforms using appropriate equipment and methods.
Clean kitchens, dining areas, utensils, and equipment, and assist with dishwashing and perform basic food service tasks.
Empty rubbish bins, dispose of waste properly, and maintain cleanliness of storage and service areas.
Operate and maintain cleaning, laundry, and washing equipment and use cleaning agents safely and correctly.
Report damages, defects, lost items, or maintenance issues to supervisors promptly.
Ensure compliance with hygiene, health, and safety standards and follow cleaning schedules and checklists.
Skills
Basic
Ability to work independently and as part of a team to support daily operations.
Attention to detail to ensure cleanliness, hygiene, and proper presentation of work areas.
Basic communication skills to understand instructions and interact with colleagues and service users.
Physical stamina to perform repetitive and physically demanding tasks.
Time management skills to complete tasks efficiently and according to schedules.
Specific
Ability to handle delicate garments, stains, and laundry operations safely and efficiently.
Ability to manage and dispose of waste materials safely.
Knowledge of cleaning techniques, chemicals, and equipment for rooms, laundry, and public areas.
Knowledge of health, safety, and Good Manufacturing Practices in housekeeping and catering contexts.
Knowledge of housekeeping standards, including hygiene, sanitation, and food safety regulations.
Knowledge of toiletries and handling procedures.
Proficiency in operating kitchen, laundry, and cleaning machinery.
Additional Info
QUALIFICATION
No formal qualification is required
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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