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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
5
Service and Sales Workers
Sub-Major Group
54
Protective Services Workers
Minor Group
541
Protective Services Workers
Unit Group
5419
Protective Services Workers Not Elsewhere Classified
Minor Unit Group
MASCO Code
5419-09
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Licensing Assistant
Licensing Assistant supports the administration of licensing and permit processes by receiving and reviewing applications, verifying supporting documents, and ensuring submissions comply with relevant laws, regulations, and procedural requirements. They coordinate with regulatory authorities and internal stakeholders to facilitate application processing, identify applicable conditions or documentation requirements, and assist in monitoring compliance. They also maintain accurate records and prepare documentation and reports to support efficient licensing operations.
Tasks
Receive and review licence and permit applications for completeness and accuracy.
Verify applicant information and supporting documentation against regulatory requirements.
Prepare and issue licences to applicants who meet prescribed standards and conditions.
Collect, record, and process licence fees and related payments.
Liaise with relevant government agencies or regulatory bodies to obtain necessary approvals or clarifications.
Update and maintain accurate licensing records in databases and filing systems.
Monitor licence validity, including renewals, expiries, and compliance deadlines.
Advise applicants and licence holders on licensing, permit, and regulatory requirements.
Respond to public and stakeholder enquiries regarding licence applications and status.
Notify licence holders of non-compliance, infractions, or applicable penalties.
Skills
Basic
Attention to detail and ability to follow procedures and instructions accurately.
Basic computer literacy, including use of Microsoft Office and reporting tools.
Good written and verbal communication skills, including active listening.
Problem-solving skills to support compliance and administrative requirements.
Strong organisational and time management skills to handle multiple tasks and deadlines.
Specific
Ability to interpret legal and procedural guidelines.
Experience with database and records management systems.
Knowledge of relevant licensing laws and regulations.
Proficiency in processing licensing and regulatory documentation.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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