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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
5
Service and Sales Workers
Sub-Major Group
54
Protective Services Workers
Minor Group
541
Protective Services Workers
Unit Group
5419
Protective Services Workers Not Elsewhere Classified
Minor Unit Group
MASCO Code
5419-05
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Traffic Controller manages and directs the flow of vehicular and pedestrian traffic to ensure safety and maintain efficiency across roads, highways, construction zones, and event areas. They monitor traffic conditions, enforce regulations, respond to accidents or disruptions, and coordinate with enforcement and emergency services to minimise hazards and maintain orderly movement. Their work includes safeguarding pedestrians at crossings, guiding motorists, and supporting smooth traffic operations.
Tasks
Maintain traffic safety and orderly flow on roads, highways, and pedestrian areas.
Direct vehicular and pedestrian movement during normal operations, roadworks, emergencies, and public events.
Implement and adjust traffic management measures, including signage, barriers, and temporary controls.
Monitor traffic conditions and identify hazards, incidents, or unsafe road situations.
Assist pedestrians, including children and vulnerable road users, to cross roads safely when required.
Respond to traffic incidents and emergencies as required.
Record basic traffic incidents and observations.
Skills
Basic
Ability to follow instructions, apply road safety principles, and make timely decisions under pressure.
Alertness, observation, and attention to detail to monitor traffic conditions and identify safety risks or violations.
Basic numeracy and record-keeping skills for reporting, ticketing, and routine documentation.
Physical fitness and stamina to stand, patrol, and work outdoors for long periods in various conditions.
Strong verbal communication skills to interact clearly with drivers, pedestrians, and the public.
Specific
Ability to respond effectively to traffic incidents, emergencies, and accidents.
Knowledge in basic risk assessment and occupational safety.
Knowledge in local road, traffic, and pedestrian safety laws.
Knowledge in operating communication systems and patrol vehicles efficiently.
Knowledge in traffic control measures using signs, cones, and barriers.
Proficiency in maintaining physical stamina for extended outdoor duties and situational awareness.
Proficiency in monitoring and managing traffic flow manually or with equipment.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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e-Latih Online Course
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