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Major Group
5
Service and Sales Workers
Sub-Major Group
53
Education and Social Services Workers
Minor Group
532
Personal Care Workers in Health Services
Unit Group
5322
Home-Based Personal Care Workers
Minor Unit Group
MASCO Code
5322-02
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Home- and Community-Based Care Worker
Home- and Community-Based Care Worker provides personal care, support with daily living tasks and companionship to individuals who need assistance due to ageing, illness, disability or recovery from health setbacks in private homes or community settings. Workers help clients maintain independence by supporting hygiene, mobility, meal preparation, medication reminders, light housekeeping and emotional wellbeing, while liaising with families and healthcare professionals as needed.
Tasks
Assisting individuals with personal hygiene, bathing, grooming, dressing and toileting.
Helping with feeding, meal preparation, nutritional support and medication reminders according to care plans.
Supporting mobility including safe transfers, walking assistance or wheelchair use.
Performing light housekeeping tasks such as laundry, cleaning and changing bed linen.
Monitoring individual condition, recording changes and reporting concerns to supervisors or health professionals.
Providing companionship, emotional support and encouragement for daily activities.
Assisting families with caregiving strategies and community resources.
Skills
Basic
Basic ability to follow care plans.
Patience, empathy and cultural sensitivity.
Reliability with respect for client dignity and safety.
Strong communication and interpersonal skills to interact with clients, families and care teams.
Time management and organisational skills.
Specific
Ability to prepare nutritious meals and support dietary needs.
Basic record‑keeping and reporting of client condition.
Emotional support and companionship skills. Basic first‑aid or CPR.
Proficiency in assisting with activities of daily living (ADLs).
Safe client lifting and mobility support techniques.
Teknik pemindahan dan sokongan mobiliti pelanggan dengan selamat.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.