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Major Group
5
Service and Sales Workers
Sub-Major Group
53
Education and Social Services Workers
Minor Group
532
Personal Care Workers in Health Services
Unit Group
5321
Health Care Assistants
Minor Unit Group
MASCO Code
5321-04
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Phlebotomist is responsible for collecting blood samples from patients for medical testing, research, or donation. They ensure safe and hygienic collection, accurately label and handle specimens to prevent contamination or errors, and provide clear explanations to patients to alleviate concerns. They coordinate with laboratory and healthcare staff to support accurate and timely analysis.
Tasks
Collect blood specimens using venipuncture and capillary (finger-prick) techniques.
Prepare and reassure patients by explaining procedures and ensuring comfort and safety.
Label, document, and verify blood samples accurately to prevent identification errors.
Maintain sterile conditions and comply with infection control and safety procedures during blood collection.
Observe patients during and after blood collection and report any adverse reactions.
Prepare, assemble, and use blood collection equipment and supplies correctly.
Handle, store, and transport blood specimens according to laboratory and safety guidelines.
Clean, maintain, and restock equipment and work areas to ensure hygiene and readiness.
Assist in basic specimen handling under supervision.
Support laboratory personnel with specimen processing when required.
Skills
Basic
Apply manual dexterity and steady hand control for safe and accurate venipuncture.
Communicate clearly and calmly with patients, including active listening to understand concerns.
Demonstrate attention to detail in blood sample collection, labelling, and handling.
Follow hygiene, infection control, and safety procedures consistently.
Maintain basic records accurately in accordance with standard procedures.
Specific
Ability to clean and sterilise phlebotomy tools and equipment.
Ability to collect blood in home or non-clinical settings.
Ability to identify appropriate blood collection sites using anatomy knowledge.
Ability to recognise and manage patient reactions such as fainting or bruising.
Ability to support and reassure patients to reduce anxiety.
Awareness of biohazard safety and infection control procedures.
Basic first aid during procedures.
Knowledge in labelling, handling, and transporting specimens according to protocols.
Knowledge in performing venipuncture and capillary blood collection safely.
Additional Info
QUALIFICATION
Certificate or equivalent
Related Courses
MASCO
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