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Major Group
5
Service and Sales Workers
Sub-Major Group
53
Education and Social Services Workers
Minor Group
532
Personal Care Workers in Health Services
Unit Group
5321
Health Care Assistants
Minor Unit Group
MASCO Code
5321-03
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Healthcare Assistant provides basic care and support to patients in hospitals, clinics, nursing homes, and other healthcare settings under the supervision of nurses or medical practitioners. They assist patients with daily living activities such as bathing, feeding, mobility, and personal hygiene, while ensuring comfort and safety. They may measure basic vital signs, observe and report changes in patients’ conditions, prepare equipment, and maintain clean and hygienic care areas.
Tasks
Assist patients with personal hygiene, feeding, dressing, toileting, and mobility.
Monitor, record, and report basic health observations and changes in patient condition.
Support patients during movement, lifting, positioning, and transfers safely.
Prepare rooms and equipment for medical examinations or treatments under supervision.
Assist nurses, doctors, and other healthcare professionals with routine clinical and care activities.
Maintain cleanliness of patient areas, including changing bed linen and following infection control practices.
Assist in handling and cleaning medical instruments and equipment under supervision.
Provide emotional support, reassurance, and companionship to patients, including those with mental health needs.
Assist with emergency and first-aid procedures under supervision.
Keep basic patient care records following guidelines.
Skills
Basic
Ability to follow instructions, work collaboratively in a healthcare team, and comply with clinical procedures.
Basic literacy, numeracy, record-keeping, and physical stamina to manage tasks, documentation, and patient support duties.
Empathy, patience, and interpersonal skills to support patients in physical, emotional, and stressful situations.
Good observation and attentiveness to monitor patient condition, behaviour, and safety.
Strong verbal communication and active listening to interact effectively with patients, families, and healthcare staff.
Specific
Ability to assist with basic clinical procedures under supervision.
Ability to assist with patient mobility, safe transfers, and daily living activities.
Ability to maintain basic patient care records and confidentiality.
Ability to measure and record vital signs accurately.
Ability to provide emotional support, reassurance, and companionship to patients.
Ability to recognise and report signs of patient distress or changes in condition.
Knowledge in infection control, hygiene practices, and sterilisation techniques.
Knowledge in providing personal and basic nursing care in hospitals, clinics, or home settings.
Additional Info
QUALIFICATION
Certificate or equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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