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MASCO Code
5249-01
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Rental Salesperson manages the rental of residential, commercial, and industrial properties by marketing available units, conducting viewings, and negotiating lease agreements. They handle rental documentation, process payments, ensure compliance with legal and company policies, and maintain relationships with property owners and tenants to facilitate smooth and successful rental transactions.
Tasks
Market available rental properties through appropriate channels.
Advise clients on rental requirements, property features, and availability.
Schedule and conduct property viewings with prospective tenants.
Review tenant applications and basic eligibility information.
Explain rental terms, fees, policies, and procedures to clients.
Process rental payments and maintain basic transaction records.
Respond to tenant enquiries and provide customer assistance.
Skills
Basic
Active listening and basic problem-solving skills to understand client needs and address issues.
Attention to detail to prepare rental agreements accurately and ensure compliance.
Basic computer literacy and time management skills to manage listings, appointments, and follow-ups.
Organisational skills to manage property listings, tenant records, and documentation.
Strong communication and interpersonal skills to negotiate with clients and build trust.
Specific
Ability to assist in analysing rental market trends.
Awareness of basic tenancy regulations and rental procedures.
Competence in online advertising and digital platforms to attract prospective tenants.
Knowledge of sales and marketing techniques to promote rental properties effectively.
Negotiation skills to support favourable rental agreements between landlords and tenants.
Proficiency in using property management or customer relationship management (CRM) systems to manage listings and client records.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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