Old Version
Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
Index Job Directory Publication
Agency Login
BM EN
Recent Searches
Major Group
5
Service and Sales Workers
Sub-Major Group
52
Sales Workers
Minor Group
524
Other Sales Workers
Unit Group
5246
Food Counter Attendants
Minor Unit Group
MASCO Code
5246-01
Compare
Food Service Counter Attendant serves customers at food counters in establishments such as restaurants, cafeterias, hotels, fast food outlets, and hospitals. They take orders, handle payments, prepare and package simple food items, and ensure the serving area is clean and well-stocked.
Tasks
Greet customers and provide counter service in a courteous and friendly manner.
Take customer orders accurately and assist with food and beverage selections.
Prepare and assemble simple food items and pack takeaway orders.
Receive payments and operate cash registers or point-of-sale (POS) systems.
Maintain cleanliness and hygiene at the food counter and serving areas.
Restock food items, ingredients, and service supplies as required.
Follow food safety, hygiene, and health regulations.
Skills
Basic
Ability to work efficiently in fast-paced and high-pressure environments.
Attention to detail in food handling, service quality, and order accuracy.
Effective time management to handle multiple tasks simultaneously.
Good communication and active listening to interact accurately with customers.
Teamwork skills to support smooth and responsive service operations.
Specific
Ability to ensure food presentation and packing meets service standards.
Awareness of basic cleaning and sanitising practices for counters, equipment, and service areas.
Competence in providing courteous customer service.
Experience in monitoring and replenishing stock at the service counter as required.
Familiarity with food safety and hygiene standards in line with established guidelines.
Knowledge in the safe and hygienic handling, preparation, and packaging of food items.
Understanding of point-of-sale (POS) systems and accurate handling of cash and electronic payments.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
Compare (/2)
View Comparison

📌 NOTICE 📌

Welcome to the new version of the e-MASCO Portal.

This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.