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Major Group
5
Service and Sales Workers
Sub-Major Group
52
Sales Workers
Minor Group
524
Other Sales Workers
Unit Group
5243
Door-to-Door Salespersons
Minor Unit Group
MASCO Code
5243-01
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Salesperson (Door To Door) engages directly with potential customers, usually at their homes or businesses, to promote, demonstrate, and sell goods or services. They are responsible for generating leads, explaining product benefits, closing sales, and providing after-sales support while meeting sales targets. The role requires working independently, building customer relationships, and adapting to diverse environments through proactive and resilient interpersonal engagement.
Tasks
Visit homes or business premises to introduce and sell products or services.
Identify and approach potential customers to assess their needs.
Present and demonstrate product features and benefits clearly and persuasively.
Handle customer questions and objections professionally.
Negotiate prices or simple sales terms where required.
Close sales and complete required paperwork or digital sales records.
Maintain basic records of sales activities and customer information.
Deliver merchandise, collect payments, and handle basic stock or product samples.
Skills
Basic
Active listening to understand customer needs, concerns, and feedback.
Effective verbal communication and persuasive speaking to explain products and engage customers.
Interpersonal and service-oriented skills to build trust and rapport quickly.
Resilience and motivation to handle rejection and maintain productivity.
Time management skills to plan routes, manage appointments, and follow up with customers.
Specific
Ability to demonstrate product functionality as required.
Ability to handle customer objections professionally.
Ability to work independently and adapt to different customer environments.
Basic negotiation skills for pricing and sales terms.
Driving skills with a valid licence for mobile sales roles.
Knowledge of basic sales closing techniques.
Knowledge of products to match customer needs.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
Related Courses
Minor Unit Group
5243-01
Salesperson (Door To Door)
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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