eMASCO

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Major Group

Service and Sales Workers

Sub-Major Group

Minor Group

Unit Group

Minor Unit Group

MASCO Code

5222

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Shop Supervisors

Shop Supervisors supervise and coordinate the activities of shop sales assistants and other workers in retail and wholesale shops such as supermarkets and department stores.

Starting Basic Salary

Progressive Wage Policy

RM 2,180

Yearly Increment

Minimum 6% Yearly

Tasks

Estimating the types and quantities of goods required by customers and ensuring adequate stock.

Teaching staff the sales procedures, including how to deal with difficult and complex cases.

Supervising sales staff.

Estimating needs of the business, purchase or authorise the purchase of goods of the types, qualities and quantities required, usually under the general direction of the proprietor or manager.

Examining returned goods and deciding on appropriate action.

Supervising and instructing sales and other staff or the sales department in their day to day work.

Ensuring the prices of goods and services are displayed.

Checking stock and participating in stock takes.

Supervising other workers.

Performing related tasks.

Related Courses

Claimable Course

e-Latih Online Course

Madani TVET Course

Minor Unit Group

5222-01

Shop/Sales Supervisor

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This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.