eMASCO

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Major Group

Service and Sales Workers

Sub-Major Group

Personal Services Workers

Minor Group

516

Other Personal Services Workers

Unit Group

5162

Companions and Valets

Minor Unit Group

MASCO Code

5162-01

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Companion

Companion provides personal support and companionship to individuals, particularly those who are elderly, ill, or requiring assistance in daily living. They assist with routine personal care, light household tasks, meal preparation, shopping, and accompaniment to appointments, while offering social interaction and emotional support to promote comfort and well-being. In certain contexts, the role may also involve attending to the personal and social needs of an employer, supporting daily routines and engagements with discretion and decorum.

Tasks

Provide personal companionship through conversation, reading, and participation in social and daily activities.

Accompany clients to appointments, social functions, ceremonies, and other outings.

Assist with personal care activities such as bathing, dressing, grooming, and toileting where required.

Manage schedules, appointments, correspondence, and basic travel arrangements.

Assist with wardrobe management and maintain personal effects in good condition.

Prepare or assist with simple, nutritious meals in line with dietary needs.

Assist in receiving and entertaining visitors at the home.

Monitor clients’ physical and emotional wellbeing and report significant changes when appropriate.

Support light household tasks and run personal errands.

Maintain privacy, discretion, and appropriate conduct, including observance of protocol when required.

Skills

Basic

Attention to detail to follow care, medication, and service instructions accurately.

Basic communication and interpersonal skills to interact effectively with clients and families, including multilingual interaction where required.

Basic physical fitness and adaptability to assist with mobility, daily tasks, and work under pressure.

Patience, empathy, and discretion to provide emotional support while maintaining confidentiality.

Time management and organisational skills to manage daily tasks, appointments, and routines.

Specific

Ability to maintain confidentiality and demonstrate discretion in client interactions.

Ability to monitor clients’ physical and mental well-being and respond appropriately to signs of distress.

Ability to prepare and serve meals and assist with basic household tasks such as cleaning and laundry.

Ability to provide companionship and emotional support to clients.

Competency in assisting with personal care, including hygiene, mobility, and safe lifting techniques.

Competency in following care plans and reporting changes in client condition to supervisors.

Competency in organising schedules and managing daily tasks efficiently.

Knowledge in basic first aid and emergency response procedures.

Knowledge in cultural sensitivity and professional conduct in client interactions.

Proficiency in the safe use of assistive devices such as wheelchairs and walkers.

Additional Info

QUALIFICATION

Sijil Pelajaran Malaysia (SPM) or Equivalent

Related Courses

Claimable Course

e-Latih Online Course

Madani TVET Course

Minor Unit Group

5162-01

Companion

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