eMASCO

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Major Group

Service and Sales Workers

Sub-Major Group

Personal Services Workers

Minor Group

515

Building and Housekeeping Supervisors

Unit Group

5152

Domestic Housekeepers

Minor Unit Group

MASCO Code

5152-01

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Butler

TVET

TVET scope is based on recognized occupational standards, with emphasis on practical components, psychomotor skills and exposure to training in the industry

Butler organises and oversees the daily operations of private households or luxury estates, ensuring smooth management of domestic activities. They supervise household staff, coordinate meal and beverage service, maintain inventories, and assist with events, providing personalised support with discretion and professionalism.

Tasks

Supervise, coordinate, and train domestic staff, including housekeepers and drivers.

Manage household schedules, daily operations, and coordinate maintenance arrangements.

Prepare and serve meals and beverages according to formal service standards and etiquette.

Greet, receive, and attend to household members and guests in a professional manner.

Organise and coordinate private functions and social events, including planning logistics and service arrangements.

Maintain household inventories and arrange procurement of supplies.

Handle confidential household matters with discretion, integrity, and professionalism.

Oversee or carry out general household cleaning and upkeep, including rooms, furniture, and fixtures.

1011
Domestic Services

Skills

Basic

Attention to detail in service delivery and household management.

Basic housekeeping knowledge and problem-solving skills for daily household operations.

Discretion and professionalism in handling private and confidential information.

Good organisational and time management skills to manage tasks efficiently.

Strong communication and interpersonal skills, including multilingual ability where required.

Specific

Ability to adapt to irregular and flexible working hours.

Competency in applying basic first aid and safety procedures.

Competency in managing and supervising household staff effectively.

Competency in performing housekeeping and general household maintenance tasks.

Competency in planning and coordinating events and special functions.

Competency in preparing and cooking meals as required.

Competency in providing formal butler services, including silver service and wine decanting.

Competency in using household management tools and systems efficiently.

Additional Info

QUALIFICATION

Sijil Pelajaran Malaysia (SPM) or Equivalent

Related Courses

Claimable Course

e-Latih Online Course

Minor Unit Group

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