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Major Group
5
Service and Sales Workers
Sub-Major Group
51
Personal Services Workers
Minor Group
511
Travel Attendants, Conductors and Guides
Unit Group
5111
Travel Attendants and Travel Stewards
Minor Unit Group
MASCO Code
5111-03
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Travel Work Preparator plans, organises and coordinates travel arrangements for employees or contractors undertaking work assignments. The role ensures that itineraries, transport, accommodation and required documentation are prepared accurately and in accordance with organisational and legal requirements. They monitor travel schedules and provide logistical support to address issues and facilitate smooth and efficient travel operations.
Tasks
Prepare work-related travel itineraries and schedules.
Arrange and book transportation, accommodation, and related travel services.
Process visa applications, work permits, and required travel documentation.
Coordinate with travel agencies, accommodation providers, and transport operators.
Manage travel budgets, expenses, and cost controls.
Provide operational support to travellers during trips and resolve travel-related issues.
Maintain accurate travel records and prepare administrative reports.
Identify potential travel disruptions and propose appropriate solutions.
Ensure compliance with organisational policies and legal travel requirements.
Skills
Basic
Ability to organise travel arrangements and manage time effectively.
Ability to work under pressure and resolve routine travel-related issues efficiently.
Active listening skills to understand and respond to traveller requirements.
Attention to detail to ensure accuracy in travel documentation and bookings.
Strong communication and interpersonal skills to liaise with travellers and service providers.
Specific
Ability to prepare and manage travel documentation accurately.
Competency in troubleshooting travel disruptions or emergencies.
Knowledge of corporate travel policies, budgeting, and cost management principles.
Knowledge of international travel protocols and restrictions.
Knowledge of occupational safety and health considerations during travel.
Knowledge of visa and immigration requirements.
Proficiency in travel booking systems or corporate travel platforms.
Additional Info
QUALIFICATION
Certificate or equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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