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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
4
Clerical Support Workers
Sub-Major Group
44
Other Clerical Support Workers
Minor Group
441
Other Clerical Support Workers
Unit Group
4416
Personnel Clerks
Minor Unit Group
MASCO Code
4416-03
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Personnel Clerk
Personnel Clerk assists human resources or personnel officers by maintaining, updating and processing employee records and documents related to employment history, leave, salaries, training, performance evaluation, transfers and promotions. The role also supports routine HR administration such as handling applications, preparing reports, managing correspondence, answering staff enquiries on employment matters, and maintaining manual or computerized filing systems.
Tasks
Maintain and update employee records including employment history, salary, performance evaluations, training, and leave information.
Support recruitment activities by processing job applications, scheduling interviews, and coordinating selection processes.
Prepare and process human resource documents such as employment contracts, confirmation letters, and related correspondence.
Manage job advertisements, vacancy announcements, and examination arrangements.
Handle enquiries and correspondence related to personnel and human resource matters.
Maintain organised filing systems for personnel records and HR documentation in both digital and physical formats.
Review and update employee records to ensure accuracy, completeness, and proper data handling.
Coordinate staff training sessions, meetings, and related administrative arrangements.
Provide administrative support to HR personnel, including preparing reports, documents, and routine office tasks.
Skills
Basic
Attention to detail to ensure accuracy in records, documents, and printed materials.
Computer literacy, particularly in Microsoft Office applications.
Effective verbal and written communication skills for workplace coordination.
Good time management and organisational skills to handle multiple tasks and volumes of work.
Proficiency in general administrative and clerical tasks.
Specific
Competency in coordinating training sessions, meetings, and administrative events.
Competency in HR record keeping and document management systems.
Competency in taking meeting minutes and tracking action items.
Knowledge in labour laws and human resource best practices.
Proficiency in calendar and scheduling tools.
Proficiency in data entry and administrative report generation.
Proficiency in human resource information systems.
Proficiency in virtual meeting platforms.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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