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Major Group

Clerical Support Workers

Sub-Major Group

Numerical and Material Recording Clerks

Minor Group

Material-Recording and Transport Clerks

Unit Group

Transport Clerks

Minor Unit Group

MASCO Code

4323-08

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Ferry Officer

TVET scope is based on recognized occupational standards, with emphasis on practical components, psychomotor skills and exposure to training in the industry

Ferry Officer commands and supervises the operations of ferry and other water vessels, ensuring their safe, efficient, and timely service. They oversee boarding and disembarkation, manage onboard safety procedures, supervise crew activities, communicate with passengers, and handle operational issues and emergencies in line with maritime safety regulations.

Tasks

Supervise the embarkation and disembarkation of passengers, vehicles, and cargo.

Ensure compliance with onboard safety procedures during ferry operations.

Coordinate with deck and engine room crew to support safe and efficient ferry operations.

Maintain communication with port authorities and report ferry operational status.

Maintain records of ferry operations and prepare operational reports.

Supervise, schedule, and monitor the assignments of crew members.

Provide guidance and assistance to passengers during ferry operations.

H
Transportation and Storage

Skills

Basic

Ability to remain calm, think critically, and respond appropriately in high-pressure or emergency situations.

Basic numeracy, administrative, and Microsoft Office skills for accurate record-keeping and reporting.

Problem-solving and sound decision-making skills to address operational issues promptly.

Strong verbal communication and active listening skills for interaction with passengers, crew, and shore staff.

Teamwork and collaboration skills to support safe and smooth vessel operations.

Specific

Ability to use marine communication and onboard navigational equipment.

Competency in operational record-keeping and report preparation.

Knowledge in ferry operational procedures, including mooring and onboard safety procedures.

Knowledge in maritime safety regulations.

Proficiency in emergency response procedures, including first aid and passenger evacuation.

Additional Info

QUALIFICATION

Sijil Pelajaran Malaysia (SPM) or Equivalent

Related Courses

Claimable Course

e-Latih Online Course

Madani TVET Course

Minor Unit Group

Transport Clerk

Yardmaster Railway

Inspector (Road Transport Services)

Inspector (Bus Services)

Control Clerk (Road Transport Services)

Air Transport Operations Clerk

Control Clerk (Sea Transport Services)

Dispatch Clerk (Pipeline)

Shipping Coordinator

Clerical Inspector (Railway Transport Service)

Transport Clerk (Train Goods)

Claims Officer (Train)

Clerical Controller (Train Service)

Logistics Assistant

MASCO

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