Old Version
Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
Index Job Directory Publication
Agency Login
BM EN
Recent Searches
Major Group
4
Clerical Support Workers
Sub-Major Group
43
Numerical and Material Recording Clerks
Minor Group
432
Material-Recording and Transport Clerks
Unit Group
4322
Production Clerks
Minor Unit Group
MASCO Code
4322-02
Compare
Engineering/Maintenance/Technical Support Clerk provides administrative and clerical support to engineering, maintenance and technical functions by managing technical documentation, maintaining records of equipment, tools and facilities, and tracking maintenance schedules and work orders. They coordinate communication between engineers, maintenance personnel, production units and external service providers, and assist in preparing reports and processing documentation related to repairs, preventive maintenance and procurement.
Tasks
Maintain, organise, and update engineering, maintenance, and technical documentation, including technical drawings, standard operating procedures (SOPs), work orders, and maintenance reports.
Enter, update, and manage maintenance, equipment, tools, and facility data accurately in spreadsheets, Enterprise Resource Planning (ERP) systems, and internal databases.
Prepare, schedule, track, and coordinate maintenance activities, work orders, tooling, and equipment usage, ensuring deadlines and compliance with safety and operational procedures.
Coordinate communication and information flow between engineering, maintenance, production, quality assurance, and external service providers.
Monitor and maintain inventory records for materials, tools, equipment, and supplies, and support ordering and procurement documentation.
Support departmental equipment maintenance and preventive maintenance programmes.
Skills
Basic
Ability to follow standard procedures accurately, prioritise tasks, and apply basic problem-solving and critical thinking in routine support work.
Ability to use Microsoft Office applications (e.g. Excel, Word, PowerPoint, Outlook) for data entry, record-keeping and communication.
Effective verbal and written communication skills to liaise with technical staff, internal teams and external parties, with basic understanding of technical terms.
High attention to detail and accuracy in handling data, records, reports and compliance documentation.
Strong organisational and time management skills to manage multiple tasks, schedules, inventory and documentation.
Specific
Ability to coordinate communication between technical and non-technical teams.
Ability to prepare technical reports and operational documents accurately and confidentially.
Ability to read and interpret technical manuals, engineering drawings, and tool specifications.
Basic knowledge of maintenance procedures for machinery, tools, and facility systems.
Basic proficiency in technical document management systems and related software.
Basic troubleshooting skills for equipment and office systems.
Competency in record keeping, data entry, inventory control, and procurement documentation for equipment, tools, and maintenance supplies.
Proficiency in using Enterprise Resource Planning (ERP) and Computerised Maintenance Management System (CMMS) software.
Additional Info
QUALIFICATION
Certificate or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
Compare (/2)
View Comparison

📌 NOTICE 📌

Welcome to the new version of the e-MASCO Portal.

This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.