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Major Group
4
Clerical Support Workers
Sub-Major Group
43
Numerical and Material Recording Clerks
Minor Group
431
Numerical Clerks
Unit Group
4312
Statistical, Finance and Insurance Clerks
Minor Unit Group
MASCO Code
4312-03
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Senior Underwriting Officer evaluates and assesses insurance applications by analysing risk factors and determining the cost-benefit of providing coverage. They review and verify insurance documents, ensure compliance with policy terms, assess claims, and collaborate with clients, agents, and other relevant parties to resolve issues and obtain necessary information. The role also involves maintaining detailed records and preparing reports to support the underwriting process.
Tasks
Review and verify insurance applications, supporting documents, and claim records for completeness and accuracy.
Evaluate insurance applications by analysing risk factors and determining the suitability of coverage.
Assess claims against policy terms and coverage requirements.
Ensure insurance documents and underwriting activities comply with policy terms and relevant procedures.
Liaise with clients, agents, and other relevant parties to obtain required information and resolve underwriting issues.
Maintain detailed records of underwriting activities, assessments, and correspondence.
Prepare reports to support the underwriting process and case review.
Skills
Basic
Basic computer literacy for data entry and use of office software.
Effective verbal and written communication to liaise with claimants and internal teams.
Good organisational and time management skills to manage multiple claims efficiently.
Problem-solving skills and professional judgement to assess claim validity and handle cases confidentially.
Strong attention to detail to identify errors or inconsistencies in claims documentation.
Specific
Ability to interpret legal and contractual insurance documents.
Competency in underwriting record-keeping and report generation.
Document management for accurate underwriting processing.
Familiarity with regulatory requirements for insurance underwriting in Malaysia.
Knowledge of insurance policies, coverage terms, and underwriting procedures.
Proficiency in underwriting and insurance database systems.
Additional Info
QUALIFICATION
Certificate or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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