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Major Group
4
Clerical Support Workers
Sub-Major Group
43
Numerical and Material Recording Clerks
Minor Group
431
Numerical Clerks
Unit Group
4311
Accounting and Book-Keeping Clerks
Minor Unit Group
MASCO Code
4311-04
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Billing Clerk prepares and issues invoices and credit memos, maintains and updates customer billing accounts, and monitors payment status to ensure accurate financial records. They coordinate with relevant departments to verify billing information, resolve discrepancies, and manage payment reminders, supporting the smooth operation of an organisation’s accounts receivable processes.
Tasks
Prepare and issue bills, invoices, credit notes, and account statements.
Prepare and send invoices to clients and update billing records with payments and outstanding balances.
Maintain and update customer billing accounts and related billing documentation.
Monitor payment status and send routine reminders for overdue invoices or outstanding payments.
Check billing records and assist in identifying and resolving billing discrepancies.
Communicate with customers and relevant departments regarding billing inquiries and corrections.
Prepare routine billing summaries and reports to support accounts receivable activities.
Skills
Basic
Basic computer literacy and organisational skills to manage records and meet deadlines.
Basic numeracy and analytical skills to ensure billing accuracy and identify discrepancies.
Critical thinking to resolve billing issues and make informed decisions.
Effective verbal communication and active listening to coordinate with internal teams and clients.
Strong attention to detail when handling billing records, invoices, and financial data.
Specific
Knowledge of basic accounting principles related to billing and accounts receivable.
Knowledge of invoice processing and customer billing account management.
Knowledge of preparing routine billing summaries and reports.
Proficiency in accurate billing data entry and record maintenance.
Proficiency in using billing software.
Proficiency in using Microsoft Excel for billing records and reporting.
Additional Info
QUALIFICATION
Certificate or equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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