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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
4
Clerical Support Workers
Sub-Major Group
43
Numerical and Material Recording Clerks
Minor Group
431
Numerical Clerks
Unit Group
4311
Accounting and Book-Keeping Clerks
Minor Unit Group
MASCO Code
4311-03
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Credit Control Clerk manages accounts receivable by maintaining records of invoices, credit applications, and loan contracts, ensuring timely collection of payments. They assess customers’ creditworthiness, set credit limits, issue invoices, and follow up on overdue accounts to support healthy cash flow and reduce the risk of bad debts.
Tasks
Manage accounts receivable records, including invoices, credit applications, and payment details.
Issue invoices promptly and ensure billing, receipts, and receivable records are accurate and up-to-date.
Monitor customer accounts and identify overdue payments for follow-up action.
Follow up on outstanding invoices and collections to ensure timely payment.
Reconcile accounts receivable ledgers and resolve discrepancies in billing or payment records.
Prepare monthly credit control and collection status reports for management.
Assist in updating credit control procedures and receivables tracking records.
Assess customer creditworthiness and assist in setting credit limits and payment terms.
Apply company credit policies and coordinate with customers to resolve billing or payment issues.
Skills
Basic
Attention to detail with good organisational and record-keeping skills.
Basic understanding of accounting and credit control principles.
Clear written and verbal communication skills in widely used languages.
Critical thinking and active listening to assess and resolve issues.
Proficiency in Microsoft Office applications, particularly Excel.
Specific
Knowledge of basic credit risk assessment and analysis.
Knowledge of confidentiality requirements for financial information.
Knowledge of credit management and debt collection processes.
Proficiency in accounting software and enterprise resource planning (ERP) systems.
Proficiency in accurate data entry.
Proficiency in coordinating payment arrangements with clients.
Proficiency in managing client accounts and invoices.
Proficiency in preparing financial reports.
Proficiency in processing financial transactions and maintaining records.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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