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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
Index Job Directory Publication
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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
422
Client Information Workers
Unit Group
4
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MASCO Code
422
Client Information Workers
Client Information Workers provide or obtain information directly from customers via telephone or electronic means such as e-mail related to making travel arrangements, describing the products or services of the organisation, registering staying guests, greeting visitors, making appointments, connecting telephone calls and interviewing respondents in a survey.
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📌 NOTICE 📌

Welcome to the new version of the e-MASCO Portal.

This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.