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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
422
Client Information Workers
Minor Unit Group
MASCO Code
4229
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Client Information Workers Not Elsewhere Classified
This unit group includes Client Information Workers Not Elsewhere Classified in Minor Group 422: Client Information Workers. This group include Hospital Admissions Clerk, Eligibility Interviewer and Eligibility Specialist.
Tasks
Interviewing patients to obtain and process information required to provide hospital services.
Interviewing applicants for public assistance to gather information related to their application.
Verifying the accuracy of information provide.
Initiating procedures to grant, modify, deny or terminate assistance.
Providing information and answering questions concerning benefits and claim procedures.
Referring patients or applicants to other organisations if they are ineligible for services.
Supervising, scheduling and monitoring the tasks of other workers.
Performing related tasks.
Related Courses
Minor Unit Group
4229-01
Eligibility Specialist
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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