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Major Group
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Clerical Support Workers
Sub-Major Group
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Minor Group
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Tellers, Money Collectors and Related Clerks
Minor Unit Group
MASCO Code
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Betting Counter Clerk
Betting Counter Clerk conducts and manages gambling activities at licensed betting outlets, including accepting and processing bets, handling money, calculating payouts, and issuing tickets. They ensure compliance with legal and operational regulations, maintain accurate records, and monitor the counter for irregularities.
Tasks
Process betting transactions and handle cash or approved electronic payments accurately.
Process betting slips and issue betting tickets to customers.
Calculate and pay out winnings according to approved betting results and procedures.
Explain betting odds, rules, and available betting options to customers.
Verify customer age, identity, or required compliance details in accordance with regulations.
Balance daily transactions and maintain accurate betting and payment records.
Monitor the betting counter for irregularities or suspicious activities and report them appropriately.
Ensure all betting activities comply with local laws and operational procedures.
Skills
Basic
Attention to detail and basic critical thinking in checking bets and records.
Basic computer literacy for operating betting and payment systems.
Clear interpersonal and communication skills when dealing with customers.
Honesty, discretion, and ability to remain calm under pressure.
Strong numeracy and calculation skills for handling transactions accurately.
Specific
Ability to operate betting systems and point-of-sale software.
Accurate record keeping and data entry for betting transactions.
Basic fraud detection and prevention skills.
Cash handling and transaction management.
Familiarity with Malaysian gaming and betting regulations.
Knowledge of handling customer queries and betting disputes.
Understanding of odds formats, including decimal and fractional.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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