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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
4
Clerical Support Workers
Sub-Major Group
41
Office Clerks
Minor Group
413
Keyboard Operators
Unit Group
4131
Typists
Minor Unit Group
MASCO Code
4131-02
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Transcriber produces accurate written records of spoken content by converting live or recorded speech into text for official, legal, medical, administrative, or media purposes. They listen to audio or observe proceedings, capture speech verbatim or in summarised form according to established guidelines, and ensure that transcripts are complete, precise, and properly formatted. Their work supports reliable documentation of meetings, interviews, court proceedings, and other formal communications.
Tasks
Listening to audio or spoken content and accurately transcribing it into text.
Editing and proofreading transcripts for spelling, grammar, and formatting accuracy.
Formatting documents according to client or organisational specifications.
Maintaining confidentiality of sensitive information and handling data with discretion.
Researching unclear terms, phrases, or specialised content to ensure transcription accuracy.
Completing and submitting transcriptions within set deadlines.
Correcting transcripts based on client or supervisor feedback.
Operating transcription tools, software, or stenotype machines efficiently.
Producing verbatim or summarised transcripts according to established guidelines.
Skills
Basic
Basic computer literacy and time management skills to meet deadlines.
Excellent command of the language used for transcription.
Fast and accurate typing skills.
High attention to detail to produce error-free transcripts.
Strong listening and concentration skills to accurately capture spoken content.
Specific
Ability to maintain confidentiality and handle sensitive information.
Ability to understand and transcribe speech from different accents and speaking styles.
Accurate and efficient data entry skills.
Familiarity with general terminology relevant to assigned transcription work.
Proficiency in Microsoft Word for document preparation and formatting.
Proficiency in transcription software and shorthand or stenotype operation.
Record keeping and document management.
Strong transcription, editing, and proofreading skills to ensure accuracy.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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