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Major Group

Clerical Support Workers

Sub-Major Group

Minor Group

General Office Clerks

Unit Group

General Office Clerks

Minor Unit Group

MASCO Code

4111

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General Office Clerks

General Office Clerks perform a range of clerical and administrative tasks according to established procedures.

Starting Basic Salary

Progressive Wage Policy

RM 2,005

Yearly Increment

Minimum 6% Yearly

Tasks

Carrying out clerical duties including maintenance of files/ documents, calculations, preparation of monthly reports and statistical reports.

Recording, preparing, sorting, classifying and filing information.

Sorting, opening and sending mail.

Photocopying and faxing documents.

Preparing reports of work routine.

Recording issue of equipment to staff.

Responding to telephone calls or electronic enquiries or forwarding them to person in charge.

Assisting in customer service tasks.

Supervising, scheduling and monitoring the tasks of other workers.

Performing related tasks.

Related Courses

Claimable Course

e-Latih Online Course

Madani TVET Course

Minor Unit Group

Room Service Attendant

Coordinator Assistant

Administrative Assistant (Clerical/Operation) Grade N1, N2, N3, N4

Land Administrative Assistant Grade NT1

Economic Affairs Assistant Grade E1

MASCO

Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).

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Welcome to the new version of the e-MASCO Portal.

This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.