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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
35
Information and Communications Technicians
Minor Group
351
Information and Communications Technology Operation and User Support Technicians
Unit Group
3512
Information and Communications Technology User Support Technicians
Minor Unit Group
MASCO Code
3512-10
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Failure Analysis Technician investigates and analyses product failures to identify root causes and ensure reliability. They examine electronic components, mechanical parts, and systems using analytical tools, testing equipment, and physical failure analysis techniques to locate defects. Their role supports quality assurance by diagnosing issues and recommending corrective actions to prevent recurrence.
Tasks
Conduct failure analysis on defective products and components using optical microscopes, atomic force microscopes (AFM), scanning electron microscopes (SEM), and X-ray machines.
Test and troubleshoot equipment to identify and isolate failures.
Collaborate with Quality and Engineering teams to resolve product and process issues.
Maintain detailed failure analysis reports and documentation for traceability.
Ensure compliance with company and industry standards for failure analysis procedures.
Skills
Basic
Ability to work independently and collaboratively to achieve objectives.
Attention to detail and accurate documentation for traceability.
Effective communication skills for reporting and team collaboration.
Proficiency in using laboratory equipment and tools for testing and analysis.
Strong analytical and problem-solving skills to identify and resolve failures.
Specific
Ability to interpret technical schematics, datasheets, and documentation accurately.
Competency in analysing electronic and mechanical systems for defect detection.
Knowledge in failure analysis techniques using optical microscopes, atomic force microscopes (AFM), scanning electron microscopes (SEM), and X-ray machines.
Proficiency in computer software tools for data collection, analysis, and reporting.
Proficiency in surface-mount technology (SMT) and thru-hole rework, including specialised soldering processes.
Additional Info
QUALIFICATION
Diploma or equivalent
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