eMASCO

Computer Assistant provides support in managing and maintaining computer systems to ensure smooth IT operations within an organisation. They perform tasks such as setting up user accounts, installing software, monitoring systems, troubleshooting basic technical issues, and assisting with data management and documentation. The role bridges technical teams and administrative functions, facilitating efficient workflow and communication.

Tasks

Monitor computer systems, IT equipment, and networks for malfunctions, errors, and performance issues.

Perform maintenance, updates, and repairs on hardware and software systems, including servers and peripherals.

Install and configure computers, servers, peripherals, and software applications.

Provide first-level technical support to staff and respond to user requests.

Input, update, and maintain accurate data, digital documents, and reports in computer systems.

J
Information and Communication

Skills

Basic

Attention to detail and accuracy in handling data.

Basic understanding of computer hardware and software.

Effective communication skills, both written and verbal.

Organisational and time-management abilities.

Proficiency in Microsoft Office applications.

Specific

Competency in operating and maintaining computer systems and troubleshooting common hardware and software issues.

Knowledge in basic networking concepts and network connectivity management.

Proficiency in using and managing database systems.

Proficiency in utilising industry-specific software applications.

Additional Info

QUALIFICATION

Diploma or equivalent

Related Courses

Claimable Course

e-Latih Online Course

Madani TVET Course

Minor Unit Group

3512-01

Computer Help Desk Technician

3512-02

Information Technology Technician

3512-03

Computer Assistant

3512-04

Communications Assistant (ICT)

3512-05

Database Assistant

3512-06

Computer Programming Assistant

3512-07

Call Centre Trainer

3512-08

Data Centre Supervisor

3512-09

Technical Support Technician

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Failure Analysis Technician

MASCO

Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).

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📌 NOTICE 📌

Welcome to the new version of the e-MASCO Portal.

This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.