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MASCO Code
3511-05
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Engineering Assistant (Telecommunications) provides technical and operational support to telecommunications engineers in the planning, installation, maintenance and monitoring of telecommunication systems and networks. They assist with site surveys, preparation of design specifications and technical documentation, troubleshooting network issues, and ensuring equipment operates in accordance with technical standards and regulatory requirements. The role may involve both office-based coordination and fieldwork to support project implementation and ongoing network performance.
Tasks
Assist engineers in installing, configuring, and connecting telecommunications equipment.
Conduct signal and network performance tests, and perform routine system checks to ensure functionality.
Provide technical support and assist in troubleshooting on-site network issues to reduce downtime.
Assist engineers in upgrades, system migrations, and implementation of new telecommunications systems.
Prepare and maintain accurate project documentation.
Collaborate with engineers and project teams to support project deliverables.
Follow safety protocols and operational standards during fieldwork.
Skills
Basic
Ability to interpret technical manuals and blueprints to support project work.
Attention to detail for accurate reporting and adherence to specifications.
Effective communication with team members, vendors, and clients.
Problem-solving skills for technical troubleshooting.
Time management and organisational skills to handle multiple tasks efficiently.
Specific
Ability to interpret engineering drawings and technical documentation.
Competency in using telecommunications hardware and diagnostic tools.
Knowledge in basic cybersecurity principles for secure telecommunications systems.
Knowledge in network infrastructure, protocols, and network administration.
Knowledge in wired and wireless communication systems for setup and troubleshooting.
Proficiency in Microsoft Office and data entry/reporting tools.
Proficiency in using monitoring software to evaluate system performance.
Additional Info
QUALIFICATION
Diploma or equivalent
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