eMASCO

Electronic Data Processing Technician is responsible for operating and supporting electronic data processing systems to ensure accurate, secure and efficient data entry, processing and output. The role involves monitoring system performance, maintaining and troubleshooting equipment and applications, supervising routine data processing activities, and implementing established procedures to safeguard data integrity. They may provide guidance to data processing staff and coordinate with relevant personnel to ensure the continuous and reliable operation of computer systems across organisational settings.

Tasks

Perform routine preventive maintenance on computer systems and peripheral equipment.

Operate computer systems and manage peripheral devices such as printers and storage devices.

Monitor systems for errors, performance issues, or equipment malfunctions and report issues to relevant personnel.

Load software and input data into systems while ensuring data accuracy and basic integrity checks.

Retrieve, sort, and distribute processed data, and generate standard reports for review.

Assist and support data processing staff by providing guidance and ensuring adherence to established procedures.

Document operational issues, processes, and basic troubleshooting steps.

Collaborate with information technology (IT) teams and vendors to support system maintenance and issue resolution.

Skills

Basic

Ability to manage multiple tasks, work under pressure, and demonstrate leadership when required.

Effective verbal and written communication skills for teamwork and coordination.

Excellent attention to detail and organisational abilities for accurate and timely task execution.

Proficient in computer systems and IT operations, including Microsoft Office applications.

Strong problem-solving and critical thinking skills to address routine issues effectively.

Specific

Ability to interpret technical manuals and maintenance documentation for computer systems.

Ability to prepare and update data reports and operational documentation.

Competency in troubleshooting hardware, software, and system issues.

Knowledge in basic data validation and data integrity procedures.

Proficiency in operating and maintaining computer systems and peripheral devices.

Proficiency in using database systems and enterprise software for data processing tasks.

Additional Info

QUALIFICATION

Diploma or equivalent

Related Courses

Claimable Course

e-Latih Online Course

Minor Unit Group

Electronic Data Processing Technician

3511-03

Information Technology Assistant

3511-04

Computer Console Operator

3511-05

Engineering Assistant (Telecommunications)

3511-06

Management Information Systems Supervisor

3511-07

Computer Technician Grade FT1

3511-08

Assistant Information Technology Officer Grade FA5

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