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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
32
Health Associate Professionals
Minor Group
325
Other Health Associate Professionals
Unit Group
3258
Ambulance Assistants
Minor Unit Group
MASCO Code
3258-01
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Ambulance Officer provides emergency medical care and safe transportation for individuals who are critically ill or injured. They respond to urgent calls, assess the patient’s condition, deliver treatment on-site, and collaborate with other healthcare professionals, maintaining medical equipment and following established health and safety protocols. This role encompasses both immediate care and the management of patient transport to ensure timely and effective emergency response.
Tasks
Respond promptly to emergency and non-emergency calls in accordance with established protocols.
Assess patients’ conditions and provide appropriate pre-hospital care based on clinical guidelines and protocols.
Administer basic and advanced life support interventions, including cardiopulmonary resuscitation (CPR), oxygen therapy, medication administration, and defibrillation.
Monitor patients’ vital signs and condition during transport, and document all observations and interventions accurately.
Operate, clean, and maintain ambulance vehicles and medical equipment to ensure operational readiness.
Safely transport patients to healthcare facilities and coordinate patient handover with hospital staff.
Skills
Basic
Ability to perform basic life support and emergency care procedures.
Ability to work under pressure and make quick, sound decisions in high-stress situations.
Effective communication and interpersonal skills with patients, families, and team members.
Physical fitness and safe patient handling skills.
Teamwork, collaboration, and adherence to medical protocols and reporting.
Specific
Ability to operate and navigate emergency vehicles safely under various conditions.
Competency in medical record documentation and patient care reporting.
Competency in patient assessment, triage, and clinical monitoring in pre-hospital settings.
Knowledge of ambulance service protocols and first responder procedures.
Knowledge of Basic Life Support (BLS) and Advanced Life Support (ALS) procedures and protocols.
Knowledge of Malaysian healthcare regulations and emergency medical service standards.
Proficiency in the operation of emergency medical equipment, including defibrillators, oxygen delivery systems, suction units, and stretchers.
Additional Info
QUALIFICATION
Diploma or equivalent
Related Courses
MASCO
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