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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
32
Health Associate Professionals
Minor Group
325
Other Health Associate Professionals
Unit Group
3254
Dispensing Opticians
Minor Unit Group
MASCO Code
3254-01
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Optician provides professional vision care by fitting, dispensing, and advising on a corrective lens, including a spectacle or contact lens, according to a prescription from an optometrist or ophthalmologist. They assess a client’s visual needs, perform precise measurements, ensure optimal lens fit and comfort, and guide on the proper use and care of the eyewear to support visual health and comfort.
Tasks
Interpret optical and contact lens prescriptions accurately.
Advise patients on suitable lenses, frames, and styles.
Measure, fit, adjust, and repair lenses and eyewear to ensure comfort and proper function.
Educate patients on lens care, hygiene, insertion, removal, and maintenance procedures.
Examine and verify received lenses against specifications and quality standards.
Manage inventory, ordering, and sales of optical products and accessories.
Collaborate and coordinate with optometrists, ophthalmologists, and other eye care professionals.
Conduct patient follow-ups to monitor adaptation and address vision-related concerns.
Skills
Basic
Attention to detail and precision in lens fitting and prescription interpretation.
Basic computer literacy for managing records and inventory.
Empathy and patience to support customers adapting to lenses.
Excellent communication and interpersonal skills.
Strong customer service orientation, including complaint resolution.
Specific
Competency in fitting and advising on contact lenses, including care, handling, and troubleshooting.
Competency in inventory management and knowledge of lens solutions and optical accessories.
Competency in patient consultation and eye care counselling.
Competency in performing minor repairs and adjustments on eyewear.
Familiarity with Malaysian regulatory standards for optical dispensing.
Knowledge in lens types, coatings, and frame materials.
Knowledge in ocular conditions related to optical dispensing and lens usage.
Proficiency in interpreting optical and contact lens prescriptions.
Proficiency in optical dispensing software and digital client record systems.
Proficiency in using optical and ophthalmic instruments.
Additional Info
QUALIFICATION
Diploma or equivalent
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