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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
32
Health Associate Professionals
Minor Group
321
Medical and Pharmaceutical Technicians
Minor Unit Group
MASCO Code
3213-01
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Pharmaceutical Assistant supports licensed pharmacists in the preparation, dispensing, and compounding of medication while ensuring compliance with regulatory standards. They manage inventory, maintain a pharmacy or laboratory operation, assist with routine tests, and handle administrative tasks, contributing to the safe and efficient delivery of pharmaceutical services. Working in a hospital, clinic, retail pharmacy, or pharmaceutical laboratory, they also advise customers on minor health concerns and ensure adherence to quality and safety procedures.
Tasks
Receive and process prescription orders from customers and healthcare professionals under pharmacist supervision.
Prepare, pack, label, and dispense medications under pharmacist supervision.
Provide basic written and oral instructions on medication use and over-the-counter products under pharmacist guidance.
Manage pharmaceutical inventory, including ordering, storing, checking expiry dates, and ensuring proper storage conditions.
Maintain accurate records of prescriptions, patient medication histories, and transactions.
Assist in following regulatory requirements and Standard Operating Procedures (SOPs), and maintain cleanliness of the work area.
Handle customer service activities, including responding to enquiries and processing sales transactions.
Skills
Basic
Attention to detail, accuracy, and organisational skills.
Basic computer literacy for data entry, reporting, and pharmacy systems.
Basic numeracy and literacy for measuring, recording, and reporting.
Strong communication and interpersonal skills.
Understanding of safety protocols and procedures, with critical thinking for medication and inventory management.
Specific
Ability to perform basic compounding and safe medication packaging under supervision.
Competency in maintaining accurate pharmaceutical records, prescriptions, and transaction data.
Knowledge in Good Manufacturing Practices (GMP), aseptic techniques, and workplace hygiene standards.
Knowledge in legal, ethical, and regulatory requirements in pharmacy operations.
Knowledge in pharmaceutical inventory management and storage requirements according to regulations.
Knowledge in pharmaceutical terminology, drug classifications, and common drug interactions.
Proficiency in prescription processing and pharmacy or point-of-sale systems.
Proficiency in using Microsoft Office and pharmacy management and billing systems.
Additional Info
QUALIFICATION
Diploma or equivalent
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MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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