eMASCO

Operation Supervisor oversees daily operational and project-related activities to ensure processes run efficiently, safely, and according to quality standards. They supervise and train staff, coordinate teams, allocate resources, monitor performance, and resolve operational or project issues, maintaining clear communication between management, workers, and stakeholders while supporting continuous improvement and compliance with safety and regulatory requirements.

Tasks

Supervise daily operational or project activities to ensure work is carried out according to schedules, specifications, and organisational standards.

Plan and organise work schedules, allocate manpower, and coordinate materials and resources required for operations or projects.

Monitor and supervise employees, contractors, or subcontractors, and inspect work progress, quality, and safety compliance.

Resolve operational or project-related issues, including delays and performance problems.

Train, guide, and evaluate staff performance to improve productivity and operational effectiveness.

Coordinate with departments, suppliers, and stakeholders, manage inventory and administrative matters, and prepare operational progress reports for management.

Support process and workflow improvements to enhance operational efficiency and effectiveness.

Skills

Basic

Basic computer literacy for reporting, scheduling, and use of office software.

Effective communication skills to coordinate with workers, stakeholders, and management.

Problem-solving and critical thinking abilities to address operational and on-site challenges.

Strong leadership and team management skills to supervise and motivate operational teams.

Strong organisational and time management skills to manage multiple tasks and schedules efficiently.

Specific

Ability in administrative and operational support coordination.

Competency in operational and project workflow management.

Competency in quality control procedures and compliance systems.

Competency in staff supervision, guidance and training.

Knowledge in workplace health and safety standards.

Proficiency in performance monitoring, data analysis and reporting systems.

Proficiency in scheduling, project management, inventory and quality management software.

Additional Info

QUALIFICATION

Diploma or equivalent

Related Courses

Claimable Course

e-Latih Online Course

Minor Unit Group

Construction Supervisor

Environmental Supervisor

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