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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
31
Science and Engineering Associate Professionals
Minor Group
312
Mining, Manufacturing and Construction Supervisors
Unit Group
3122
Manufacturing Supervisors
Minor Unit Group
MASCO Code
3122-18
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Quality Assurance Supervisor oversees and manages quality assurance activities in manufacturing or production settings, ensuring products meet required standards of quality, safety, and compliance. They lead and coordinate the work of quality inspectors or technicians, supervise inspections and testing throughout production, and implement corrective actions to address non-conformities. This role maintains product reliability, supports regulatory compliance, and drives continuous improvement to enhance overall production quality.
Tasks
Supervise, coordinate, and provide training and performance monitoring for quality assurance and quality control personnel.
Develop, implement, and maintain quality assurance procedures, inspection protocols, and testing standards.
Plan and conduct inspections and audits of raw materials, in-process items, and finished products.
Review and approve inspection results, quality reports, and related documentation for accuracy and compliance.
Analyse quality data and investigate product defects or process deviations to identify root causes.
Coordinate corrective and preventive actions with production, engineering, and other departments.
Ensure compliance with internal quality policies and external standards.
Organise inspection schedules, testing activities, and related administrative tasks for quality operations.
Skills
Basic
Attention to detail to accurately identify defects and ensure compliance with quality standards.
Excellent communication skills for clear reporting and coordination with teams.
Organisational and time management skills to plan inspections, manage audits, and meet deadlines.
Problem-solving skills to analyse quality issues and implement effective solutions.
Strong leadership and team management to supervise and motivate staff.
Specific
Ability to develop and implement Standard Operating Procedures (SOPs) and quality improvement initiatives.
Ability to interpret technical drawings, specifications, and regulatory standards.
Administration and inventory management to support quality control operations.
Competency in internal and external audit processes and non-conformance management.
Familiarity with quality management software, data analysis tools, and documentation practices.
Knowledge of health, safety, and environmental regulations related to inspection and testing processes.
Knowledge of quality assurance and control methodologies.
Proficiency in inspection tools and functional or Non-Destructive Testing (NDT) techniques.
Proficiency in Statistical Process Control (SPC), root cause analysis, and Corrective and Preventive Action (CAPA) systems.
Supervisory skills to lead and manage quality assurance teams.
Additional Info
QUALIFICATION
Diploma or equivalent
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