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MASCO Code
3122-11
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Shift Supervisor oversees and manages operations during a designated work shift, ensuring tasks are completed efficiently, safely, and on schedule. They coordinate and supervise staff activities, address operational issues, and maintain workflow, acting as the key link between management and frontline workers while ensuring production targets, quality standards, and safety regulations are consistently met.
Tasks
Supervise daily shift operations, assign tasks, and coordinate workers’ duties.
Monitor production output and product quality to ensure compliance with operational and quality standards.
Ensure compliance with workplace safety regulations and company procedures.
Evaluate staff performance and provide guidance and on-the-job training as required.
Coordinate minor maintenance activities and support troubleshooting of equipment issues.
Manage workforce attendance, discipline, and resolve minor workplace conflicts.
Conduct shift handovers and report operational performance and issues to management.
Monitor and coordinate the availability of materials required for production during the shift.
Skills
Basic
Basic computer literacy for reporting and scheduling.
Effective communication skills to manage and direct team members clearly.
Good organisational skills and attention to detail to manage tasks under pressure.
Problem-solving skills to quickly address operational challenges.
Strong leadership and people management skills to motivate and guide employees.
Specific
Ability to interpret production schedules and operational requirements.
Competency in applying workplace safety regulations and quality control procedures.
Knowledge in Lean manufacturing and Six Sigma principles.
Knowledge in material coordination and inventory control for production.
Knowledge in production operations and workflow coordination.
Proficiency in computer-based data management and production reporting.
Proficiency in using production monitoring and reporting software.
Additional Info
QUALIFICATION
Diploma or equivalent
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