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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
31
Science and Engineering Associate Professionals
Minor Group
312
Mining, Manufacturing and Construction Supervisors
Unit Group
3122
Manufacturing Supervisors
Minor Unit Group
MASCO Code
3122-01
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Manufacturing Supervisor oversees and coordinates daily operations within a manufacturing or production facility, ensuring production targets are met efficiently, safely, and in compliance with quality standards. They manage and lead teams of process control technicians, machine operators, assemblers, and other staff, while organising workflow, supervising specific production areas, and optimising processes to reduce downtime and waste. This role also includes overseeing storage, dispatch, and packaging of products, coordinating between departments, and implementing continuous improvement initiatives to maintain operational efficiency and support overall organisational objectives.
Tasks
Plan, organise, and coordinate daily production and operational activities to achieve efficiency and production targets.
Supervise, train, and support staff across production, packaging, store, log yard, and lifting operations.
Monitor equipment, machinery, and tools, schedule maintenance, and conduct inspections to ensure safety and proper functioning.
Ensure compliance with safety, quality, hygiene, and environmental standards across all operational areas.
Manage inventory, including receiving, recording, issuing, storing, and dispatching materials and finished goods accurately.
Resolve operational issues or bottlenecks promptly, coordinating with other departments such as procurement, quality assurance, and logistics.
Implement standard operating procedures and recommend process improvements to enhance efficiency, reduce costs, and maintain quality.
Prepare and maintain accurate records, reports, and production metrics, and provide data for payroll and performance monitoring.
Assist in workforce management, including scheduling shifts, monitoring attendance, and supporting performance management.
Liaise with clients, suppliers, and internal teams to ensure smooth operations and timely delivery of products.
Skills
Basic
Basic computer literacy for reporting, documentation, and use of inventory or production management systems.
Effective communication and interpersonal skills to coordinate with staff, management, and other departments.
Good organisational and time management skills to plan tasks, manage schedules, and meet production or delivery deadlines.
Problem-solving abilities to address production or operational issues and ensure smooth workflow.
Strong leadership and supervisory skills to manage, motivate, and coordinate production or operational teams.
Specific
Ability to plan, monitor, and coordinate production schedules and daily manufacturing operations.
Administrative and record-keeping skills, including documentation, reporting, and data entry.
Competence in inventory control, warehouse operations, and materials or finished goods management.
Competency in analysing production, operational, and inventory data to prepare performance reports.
Competency in supervising, training, and evaluating production and operational staff.
Familiarity with production management, warehouse management, or Enterprise Resource Planning (ERP) software systems.
Knowledge in process improvement methods, including Lean manufacturing and continuous improvement practices.
Knowledge of manufacturing processes, production workflows, and operational procedures.
Knowledge of quality control standards, inspection procedures, and product compliance requirements.
Understanding of occupational health, safety regulations, and risk management practices.
Additional Info
QUALIFICATION
Diploma or equivalent
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