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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
2
Professionals
Sub-Major Group
29
Regulatory Government Professionals
Minor Group
291
Regulatory Body Professionals
Unit Group
2913
Professional Government Social Benefit Officials
MASCO Code
2913
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Professional Government Social Benefit Officials
Professional Government Social Benefit Officials examine applications for government, financial or service programmes to determine eligibility and amount of benefit or appropriate services, referring exceptional or important cases to senior government officials or managers.
Tasks
Interpreting and explaining related procedures, regulations and laws to social organisations.
Providing advice to individuals and organisations on government legislation, rules and regulations relating to government benefit programmes, as well as the determination and distribution of payments.
Examining applications and other relevant documents to determine the type and amount of benefits that individuals are eligible to receive.
Assessing documentation and interviewing recipients to ensure eligibility for benefits or services.
Performing related administrative tasks to maintain customer records and preparing reports on eligibility, referral decisions, termination of benefits and abuse or fraud.
Enforcing procedures, regulations and laws.
Enhancing knowledge and coordinating work performance.
Performing related tasks.
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