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MASCO Code
2825-02
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Counsellor provides professional guidance to help an individual manage emotional, psychological, academic, or career challenges. They assess clients’ needs, conduct counselling sessions, develop treatment and coping strategies, and offer tailored support plans, while also promoting mental health awareness and referring clients to additional services when necessary.
Tasks
Assess clients’ emotional, psychological, academic, or career-related needs using interviews or assessment tools.
Identify appropriate counselling interventions based on clients’ needs and presenting issues.
Conduct individual or group counselling sessions.
Develop and implement personalised support and coping plans.
Provide psychoeducation to clients and their families.
Maintain accurate and confidential case records.
Review and adjust support plans regularly with clients.
Coordinate with healthcare and social service professionals and refer clients to additional services when necessary.
Organise workshops or seminars to promote mental health awareness.
Skills
Basic
Ability to work with clients from diverse backgrounds.
Complex problem solving and sound decision making.
Confidentiality and adherence to ethical standards.
Effective communication and active listening skills.
Empathy and interpersonal sensitivity.
Specific
Ability to apply counselling techniques effectively.
Ability to consider cultural and social factors in counselling.
Competency in case documentation and confidential record management.
Knowledge in ethical and legal standards for counselling practice in Malaysia.
Knowledge in mental health conditions, coping strategies, and referral pathways.
Proficiency in client assessment and interpretation of assessment tools.
Proficiency in counselling and therapeutic techniques.
Additional Info
QUALIFICATION
Master’s degree or equivalent
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