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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
2
Professionals
Sub-Major Group
25
Information and Communications Technology Professionals
Minor Group
254
Creative and Digital Content Professionals
Unit Group
2541
Animation and Visual Effects Professionals
Minor Unit Group
MASCO Code
2541-06
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Computer Specialist is responsible for managing and maintaining a computer system and network, ensuring its security, reliability, and efficiency. They provide technical support to users, troubleshoot hardware and software issues, and implement solutions to optimise IT infrastructure. This role encompasses installing, configuring, and maintaining systems and applications to meet organisational requirements.
Tasks
Install, configure, and maintain computer hardware and peripheral devices, and manage software and network systems.
Monitor system and network performance and address issues promptly.
Provide technical support to staff, including remote assistance.
Set up user accounts and manage access permissions.
Diagnose, repair, or replace faulty computer and network equipment.
Test, evaluate, and recommend new technology and software applications.
Train staff on the use of systems, tools, and applications.
Plan and organise IT operations and technical workflows to ensure smooth system performance.
Document procedures and maintain accurate system records.
Skills
Basic
Basic knowledge of networking concepts, including TCP/IP, DNS, and DHCP.
Effective communication and active listening to explain and resolve technical issues.
Proficiency in operating systems, including Windows, macOS, and Linux.
Strong problem-solving and analytical skills.
Understanding of computer hardware components and troubleshooting techniques.
Specific
Ability to implement virtualization technologies and cloud services.
Competency in diagnosing and resolving technical hardware and software issues.
Competency in planning and executing backup, recovery, and disaster recovery procedures.
Competency in setting up, maintaining, and troubleshooting hardware components.
Knowledge in cybersecurity principles and practices for system protection.
Proficiency in installing, configuring, and updating software applications.
Proficiency in managing and configuring servers, networks, and IT systems.
Proficiency in scripting or automation tools for routine IT tasks.
Proficiency in system administration and IT support tools.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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